Strategies for Improving Information Technology-Driven Intercultural Communication Competence in Cultivating Business English Talents in Colleges and Universities

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Correlation of cross-cultural communication ability

-		Awareness	Attitude	Skill	Knowledge
Awareness	Pearson	1.000	0.685***	0.172***	0.198***
	Sig.2tailed	-	0.001	0.002	0.005
Attitude	Pearson	0.685***	1.000	0.154***	0.183***
	Sig.2tailed	0.001	-	0.000	0.002
Skill	Pearson	0.172***	0.154***	1.000	0.185***
	Sig.2tailed	0.002	0.000	-	0.000
Knowledge	Pearson	0.198***	0.183***	0.185***	1.000
	Sig.2tailed	0.005	0.002	0.000	-

Pre-Test results for business English

-	Group	Means	STD.	T	Sig.2tailed	95% CI
						Lower	Upper
Oral	X1	14.27	2.07	-0.516	0.437	-1.042	0.583
	X2	14.13	2.68
Listen	X1	12.18	1.75	-0.524	0.569	-0.239	0.995
	X2	12.09	1.69
Read	X1	13.54	2.16	-0.798	0.741	-2.418	0.372
	X2	13.67	2.14
Write	X1	12.36	1.47	-0.643	0.324	-1.957	0.464
	X2	12.38	1.52
Total	X1	52.35	1.39	-0.342	0.665	-1.362	0.758
	X2	52.27	1.41

The comparison of cross-cultural communication ability level

-	Time	Means	STD.	T	Sig.2tailed	95% CI
						Lower	Upper
Awareness	Before	2.329	1.247	3.741	0.002	0.547	1.143
	After	4.215	0.758
Attitude	Before	2.684	1.085	5.064	0.000	0.392	0.785
	After	4.308	0.643
Skill	Before	2.688	0.969	3.958	0.005	0.518	1.052
	After	4.179	0.576
Knowledge	Before	2.855	1.138	4.229	0.000	0.334	0.837
	After	4.426	0.469
Total	Before	2.639	1.103	3.847	0.001	0.693	0.954
	After	4.282	0.624

Cross-cultural communication ability evaluation scale

Dimension	Explanation	Code
Cross-cultural awareness	Focus on cultural differences	A1
	Open and open communication	A2
	Understand each other’s feelings accurately	A3
	Express emotions in an acceptable way	A4
	Pay attention to other people’s difficulties in time	A5
Cross-cultural attitude	Native culture is better than other cultures	B1
	Appreciate cultural differences	B2
	There is no cultural bias	B3
	Actively communicate with foreigners	B4
	Give positive feedback to each other	B5
Cross-cultural skill	The way to communicate according to the situation	C1
	Articulate ability	C2
	Capture the information you need in time	C3
	Quickly find common words	C4
	Actively share personal feelings	C5
Cross-cultural knowledge	Understand the cultural characteristics of the native language	D1
	Clear behavior is influenced by culture	D2
	Proficiency in foreign language	D3
	Use foreign language to communicate	D4
	Write in writing through a foreign language	D5

Post-Test results for business English

-	Group	Means	STD.	T	Sig.2tailed	95% CI
						Lower	Upper
Oral	X1	21.02	1.46	6.541	0.001	0.512	4.015
	X2	15.26	1.52
Listen	X1	20.58	1.38	3.792	0.000	0.439	5.247
	X2	13.48	1.27
Read	X1	20.47	1.93	5.053	0.003	0.725	3.853
	X2	14.96	1.87
Write	X1	18.32	1.45	4.978	0.000	0.607	2.185
	X2	14.75	1.51
Total	X1	80.39	0.98	2.997	0.005	0.446	3.717
	X2	58.45	1.05