Fake online review recognition algorithm and optimisation research based on deep learning
Published Online: Mar 31, 2022
Page range: 861 - 874
Received: Jul 20, 2021
Accepted: Dec 06, 2021
DOI: https://doi.org/10.2478/amns.2021.2.00170
Keywords
© 2021 Jiani Hou et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.
With the rapid development of the e-commerce industry, online reviews of goods are a great help for consumers to make decisions. With the sharp increase in online order for goods and the explosion of product reviews, some merchants began to hire consumers to make fake purchases for profit, which led to the problem of identifying fake reviews. In this paper, we propose a method that uses feature engineering to eliminate the comments of false reviewers and combines convolutional neural network and recurrent neural network to classify and recognise reviews from the perspective of text. Traditional neural network models such as CNN, LSTM and BILSTM are compared with the hybrid model proposed by the text. The model is optimised by pre-training on the Baidu Baike commodity review database instead of the initial randomising word vector. The experimental results show that the combination of convolutional neural network and recurrent neural network can better extract the global and local features of false comments, and the model has a good effect. The updating of the pre-trained word vector makes the recognition effect of each model better.